FAQ

Straight answers about your AI assistant.

Fair questions about getting started, privacy, control, pricing and what's next — grouped so you can jump straight to what you're wondering about.

Last updated8 min read

Frequently asked questions

Getting started

What is Beemy?

A contextually-aware AI assistant that triages your email and drafts replies in your voice today, with news digests and recurring reports next, while keeping your work and personal life in separate silos. The super-organised version of you. See how it works.

Do I have to install anything to start?

No. You connect Gmail (Google Calendar comes with it) and Beemy starts read-only, watching how you work before it ever acts. A dedicated mobile companion and browser extension are rolling out; everything starts from the accounts you already have. Full breakdown on integrations.

Do I have to wait a week before Beemy is actually useful?

No. You get a quiet, triaged inbox within your first few minutes, and a first draft in your voice to approve that same session. There's no learning-period waiting room. See how it works.

Which tools does Beemy work with today?

Gmail and Google Calendar are live in beta: the first trusted-inbox loop. Outlook/Microsoft 365, Slack, Google Docs, RSS, Reddit, newsletters, a mobile companion and a browser extension are rolling out, each as it clears its own safety gate. Full list on integrations.

Privacy & data

Is my data used to train AI?

No. Beemy never uses your data to train shared models. Some calls run on models that OpenAI and Anthropic operate, under zero-retention, no-training terms. See the full sub-processor register.

How is my data stored and protected?

Encrypted in transit with TLS 1.3 and at rest with AES-256 (the standard banks use), in strictly separated personal/work silos, never sold. More on Trust & Security.

What happens to my data if I cancel or delete my account?

Ask, and your account, data, drafts and history all go with it. One record survives, on purpose: the proof that the deletion happened. See Leaving for the full exit path.

Does Beemy read everything in my inbox?

It starts read-only, so it can triage and learn your voice, but it can't send, reply or change anything until you allow it — surface by surface, category by category. See how it works.

Can a stranger hijack Beemy by putting instructions in an email?

The instruction can reach the model, but not the policy engine. Every outbound or write action still needs a grant you set on purpose, and no message can create or raise one. See who it listens to for four real attempts, quoted.

How do you know Beemy is any good, if you won't publish an accuracy number?

We grade four tasks against 75 hand-labelled examples, with scorers built to fail a confident wrong answer, not an honest pause. See how we grade it for the method, and the limits we're upfront about.

What happens to my mail if Beemy stops working?

Nothing. Beemy's Gmail grant can only read and send, so an outage can't delete, move or lose a message. See when it stops for the four points where the code stops rather than guesses, and the honest limits today.

Can I connect my work email, or does that need IT approval?

Ask first. A Google Workspace admin on your domain controls that grant and can withdraw it at any time, and Beemy has no admin console, SSO or SCIM today. See your work account for the questions a reviewer asks, and a summary you can send them.

Does my email go to OpenAI or Anthropic?

Yes, for some calls. The content of that one message goes to whichever model handles it, and nothing more. Both providers sign zero-retention, no-training terms. See who sees your mail and the full sub-processor register.

What stops a model provider keeping my mail?

Beemy keeps its own allowlist of endpoints cleared for zero retention. A call can only reach an endpoint on that list, and every call is checked against it first. Any provider without a signed no-training, zero-retention agreement is refused outright. More on the trust page.

Work & personal, kept apart

How does Beemy keep my work and personal life separate?

Personal, work and public knowledge live in strictly separated stores, built into the architecture rather than a privacy toggle you could switch off. A work reply can't surface your personal life, or vice versa, because there's no path between them. Full picture on Trust & Security, and see what you grant for exactly how a message reaches one side of the wall.

I have separate work and personal email accounts: can Beemy handle both?

Yes. That's the design case. Connect both; each lives in its own silo. Beemy will never reference your personal life in a work reply, or the reverse.

On a team plan, can an admin read my personal inbox?

No. Admins manage seats, policy and team-level audit metadata; there is no path from an admin into a member's personal silo. True by construction rather than by promise. More in Enterprise & Platform.

Control & autonomy

Will Beemy send email without my approval?

Not until you explicitly allow it, and even then only for the categories you choose (say, meeting confirmations). Everything else waits in your drafts for a one-tap review. See what the other person gets for the full list.

What does "replies in my voice" mean, and can I edit them?

Beemy studies how you've written to each person: formality, length, sign-offs, even emoji habits, and drafts accordingly. You review and edit every draft until you tell it otherwise, and each edit teaches it.

What happens when Beemy isn't sure what to do?

It escalates to you (never around you) with a plain-language "why this reached you." The goal isn't zero interruptions; it's the right ones.

Can I change how much Beemy does on its own?

Yes. Autonomy is a dial you control, category by category and surface by surface — turned up as trust is earned, never inherited from one channel to another. See how it works.

How much of my time does Beemy still need?

Some, always. You still place what it would not guess, approve what it drafted, and answer what it escalated, and only four categories can ever reach auto-send. See what you still do for the full case, and the review-time slider on the inbox cost calculator.

What happens when Beemy gets something wrong?

The cost is capped by the autonomy rung the category is on: a misfiled message, a draft you never sent, or, at most, an action bounded to a category you switched on yourself. See when Beemy gets it wrong for the specifics.

Plans & pricing

Is there a free plan?

Yes: 50 triaged emails a month and one knowledge silo, free forever. Full plan breakdown on pricing.

How much does Beemy cost?

Free to start; Individual is $29/month ($290/year, two months free); Team is $49/user/month; Enterprise is custom. Details on pricing.

Can I cancel anytime?

Yes. Plans are month-to-month; cancel whenever you like and you keep access through the period you've paid for.

Is there an annual discount?

Yes. Pay yearly and get two months free ($290/year for Individual). Team and Enterprise annual pricing is set when you talk to us. See pricing.

Product & roadmap

Does Beemy work on mobile?

A dedicated mobile companion is rolling out. Today Beemy works through the tools you already use, so a triaged inbox and approved drafts show up wherever you read your email. See integrations and the roadmap.

Is there an API I can build on?

No public API is live yet. The model it will ship on is specified: a credential scoped to a single silo, routed through the same policy engine the app uses, unable to grant itself more autonomy than you've handed it. More in Enterprise & Platform.

How is Beemy different from a general AI assistant like ChatGPT?

Beemy works in the background across your real tools, maps the people and projects in your life, keeps work and personal in separate silos, and drafts in your voice — a proactive assistant instead of a chat window you visit. See the full comparison on Beemy vs. a general assistant.

Wondering what we mean by a silo, or by triage? The Lexicon defines both, in plain English.

Get your time back.

Beemy is in private beta. Join the waitlist and go from connect to a quiet, triaged inbox before you close your laptop tonight.

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