117
Primary telemetryThe average worker receives 117 emails a day — most of them skimmed in under 60 seconds.
- What was actually measured
- Aggregated, anonymized Microsoft 365 productivity signals for the global M365 install base (window ending 15 Feb 2025, excluding EU and education tenants), triangulated with a companion Edelman Data x Intelligence survey of 31,000 knowledge workers across 31 markets, fielded 6 Feb–24 Mar 2025.
- Caveat
- This is Microsoft's own telemetry about Microsoft 365 users specifically — it says nothing about Gmail-only workplaces, and EU and education tenants are excluded entirely from the signal.
- Our read
- This is the number we lead the homepage with now, instead of a 2012 estimate we can no longer re-verify. Current, from the vendor's own aggregated signal, with its population and its blind spots stated.
Microsoft WorkLab — Breaking down the infinite workday (2025 Work Trend Index special report)