What arrived
Invoice #2841: 9 days past its due date
Acme's invoice passed its due date over a week ago. The reminder you meant to send this morning is still unwritten.
Beemy · beemy.co
Printed from beemy.co/playbook/chase-overdue-invoice/
Follow-ups
An invoice passes its due date and the reminder is easy to put off. Beemy drafts a polite, firm nudge in your own tone. It keeps chasing until the client pays.
On this page
When an invoice goes silent
A client's payment is late. The reminder you meant to send this morning still sits in drafts. Each day of delay makes the follow-up feel more awkward to write.
The example
Illustrative example, built with mock data.
In Gmail · work
What arrived
Invoice #2841: 9 days past its due date
Acme's invoice passed its due date over a week ago. The reminder you meant to send this morning is still unwritten.
Beemy's draft
Following up: Invoice #2841
A polite, direct nudge in the tone you have used with Acme before. It restates the amount and the due date and does not read like a form letter. It waits for your approval. If Acme stays silent, the next nudge is already scheduled.
You approve each nudge, until you decide Beemy can send this kind on its own.
How Beemy handles it
Beemy tracks the invoice thread against its due date. It flags the invoice the moment it is overdue, so you do not have to notice first.
The reminder reads the way you write it: polite and direct, with no stock late-payment template. Beemy learns that tone from how you chased before.
Nothing sends until you approve it. You can edit the tone, push it back a day, or send it as drafted.
If the client stays silent, Beemy drafts the next nudge on a sensible cadence. The invoice does not drop out of sight again.
What you still decide
The honest scope
Reads
Can do
Never
The hard part: a tone that works and keeps the client
A stock late-payment template reads like a threat from a stranger. A reminder in your own voice reads like a person nudging someone they know. The tone must be firm enough to work and familiar enough to protect the relationship. A template cannot do that. This is why every reminder waits for your approval instead of firing on autopilot.
Questions
Not until you promote invoice chasing to send on its own. Until then, every reminder waits for a one-tap approval.
The reply goes straight to you. It does not trigger another automatic nudge, because a dispute needs a person.
Yes, Beemy tracks each thread and chases it on its own schedule, in the same silo as the client it belongs to.
Related
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